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This is going to be the home of all relevant documentation regarding technology infrastructure at Crossroads Academy. You must be logged in with your @crossroadsacademy.org Google account to view this site.

FAQ:

Q: I'm a teacher or staff member or student at Crossroads and I need help with something, what do I do?

A: Please use this form to request tech support. It is monitored by a team of people so that you're more likely to get help quicker than if you contact individual people directly.

You can also send an email to helpdesk@crossroadsacademy.org to open a tech ticket after hours.

You can also try searching this site.

Q: There's a dire emergency and Bates is not here, help?

A: Start here.

Q: I need a password, what do I do?

A: Darlene has individual staff members' passwords on file. For more centralized I.T.-related accounts, there is a Google spreadsheet with key passwords. It has an innocent-seeming name, and several hidden sheets. As of this writing, these are the people who have access to it: Darlene Gautreau, Amy Kreuzburg, Ryan Chappuis, Hazel Townsend, Marion Bates, Rob Kewer, networkadmin (account monitored by Marion Bates.) If this is too cryptic, write to one of us for clarification.