BrightArrow

Last updated: December 17, 2020 by MB

If Bates is unavailable, contact BrightArrow Support:

Or, 24x7, 425-558-2100 and say "Tech Support"

Overview

Each list represents a selection of contacts. Generally, the only list to use is the Snow Day Today list -- it in turn includes all parents and all staff from PowerSchool, as well as the "Additional Contacts" manually-created list for people who have numbers outside of the usual PowerSchool fields, or who are not in PowerSchool at all, e.g. NHAS employees.

Dial-in ID and Password

Each time you use the list to send a message, if you are making a voice recording, it generates a new ID and password for that recording instance. If no changes have been made to the structure of the Snow Day list since the last time it was used, then there is a semi-permanent ID and password for if you need to send a call and you have no computer/Internet access. However, this ID/password CAN sometimes change, such as when we edited the Snow Day list to include the Additional Contacts sub-list; so, it's best to periodically check the ID/password, and update your offline notes if need be. More details can be found on the Sending a call with no computer/Internet page.

Authorized Users

This is a list of all the authorized users as of this writing:

Jean Behnke

Kathy Barth

Marion Bates

Erin Drury

Holly Gardner

Darlene Gautreau

Scotty Harris

Rebecca Ivatury

Users can be enabled/disabled via PowerSchool -> System -> BrightArrow Settings -> Individual settings.

PowerSchool Synchronization

These are the student (parent) fields that get sent to BrightArrow (actual PS field names are in red):

If someone needs to be on the list but isn't in PowerSchool, or has numbers/emails that are outside of these fields (e.g. 2nd household), see the Adding/Editing Numbers page.